Auto Attendance
Customer Portal
A Web based user interface that allows the users to configure their PBX, create call queues and groups, view call detail records and billing information, listen to and delete your voicemail, upload music on hold.
Top Level Auto Attendant
This is a time specific service allowing you to personalize the number of rings before forwarding to an alternate number or based on the working hours of your organization.
Sub-Level Auto Attendants
Sub-Level Auto Attendants option is mainly used within an organization when there are different departments within an organization. For instance, you may have a main Auto Attendant for the company, and then a sub-level Auto Attendant for Sales, Support, etc.
Top Level Auto Attendant(ON)
This option allows a caller to select from menu options using a standard telephone keypad. Using this interface, calls can be routed to extensions, mailboxes, groups, conference rooms, call queues, or additional auto attendants.
Multiple Top Level Auto Attendants
Allows for separate telephone numbers to be routed to unique Top Level Auto Attendants. Each Auto Attendant is configurable individually.